Refund Policy

Last Updated: 2026-01-06

1. Introduction

At Makhariz, we take pride in the quality of our craftsmanship. We want you to be completely satisfied with your purchase. This Refund Policy outlines the terms under which refunds and returns are handled.

2. Refund Eligibility

To be eligible for a refund, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging.
• Accompanied by the receipt or proof of purchase.
• Returned within 14 days of delivery.

3. Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

4. Non-Refundable Items

Several types of goods are exempt from being returned, including:

• Custom-made or personalized furniture items.
• Gift cards.
• Items marked as “Final Sale”.

5. Contact Information

If you have any questions about our Refund Policy, please contact us at info@makhariz.com.sa